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Return and Refund Policy

If you are not completely satisfied with your purchase, you may send your order back to our warehouse within 14 days of the delivery date for a return or exchange.

Items must be unworn, unwashed, have original tags attached, and free of stains. We do not provide pre-paid return labels, the cost of sending unwanted items/orders to us is the customer's responsibility. 

RETURN PROCESSING

  • To get your return started first you need to email support@dashikitrend.com with your order number, and reason for return, and you will receive the return address and a printable product return sheet once conditions are met, print and complete it then mail it together with your return parcel.
  • If your return is reviewed and determined eligible for a refund we will issue the refund within 3 days after we receive the return package. Your payment will be credited to the original form of payment on which the purchase was made (excluding the original shipping charges). Refunds may take up to 10 days, depending on your credit card company. If you don't receive your refund in 10 days please email support@dashikitrend.com
  • If you request an exchange, your new item will be shipped within 3 business days after we receive your return.

Defective or Wrong Item

We kindly ask that you inspect all items individually once they arrive so that any claims can be made immediately. Please email support@dashikitrend.com with photo proof along with the product packaging in your email within 3 days of receipt of the defective/wrong item(s). We will send out a prompt replacement in 3 days after we receive and confirm your email. You will also receive a refund for your shipping cost.

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